This testimonial is long, long overdue, however, much deserved. My husband and I had a wonderful experience working with Jennifer from start to finish. Always had our questions answered (and we had lots), in a very timely manner. Jennifer's responses, mostly via email (easiest for us), were clear, well laid out, and easy to understand. Jennifer always had an answer for us and her response time is impressive! Jennifer came to us highly recommended and we can only do the same - highly recommend her. Thank you Jennifer for all of your help. It was about 1 year ago when my husband and I started our search for a mortgage broker We asked around and Jen came highly recommended. I started by finding her on Facebook and sent her an inquiry, she was very quick to respond and we were able to set up a call to chat the same day. My husband and I are pretty busy, as is everyone else in this day and age, so we were very pleased when Jen told us everything could be done via email. The approval process was very quick and we were searching for our home a few days later. We are so happy we had Jen on our side as she made the mortgage process so painless and we even secured a fabulous low rate. HIGHLY recommend Jennifer, you won’t be disappointed she goes above and beyond for her clients, and even took late night calls/texts. Jennifer is an excellent broker ! she worked tirelessly to bring me options for financing on 2 properties I was working to close deals on. Both deals were complex and had a number of hurdles to over come in obtaining financing for. I have never been so impressed with a brokers ability to work outside of the box to put a deal together. I highly recommend Jennifer and will definitely be a using her service again in the future. You rock Jen Thank you My wife and I started our quest for a mortgage by pounding the pavement ourselves, talking to banks and meeting with folks but never really knowing if we were getting the best rate we could. Then, we contacted Jen and she was immediately an enormous and welcome help in our search. We were very impressed at how quickly she got back to us with real offers (many from institutions that we never would have contacted ourselves) after our initial meeting with her. Not only that, but Jen was able to negotiate a much lower rate with OUR OWN BANK than we were! This both amazed us and confirmed our fears that we were not being treated fairly by the banks when we met with them earlier. Jen walked us through the entire process of finalizing our mortgage and we never had to wait more than a few hours to hear back from her by e-mail or by phone. When the bank was dragging its heels and not replying to our communications during a critical stage of the process, Jen got in their face and made sure we didn’t miss any deadlines. Furthermore, she made no fewer than SIX revisions of our mortgage commitment to correct errors made by the bank and the seller’s real estate agent. Jen made us feel comfortable and confident about the biggest purchase of our lives and we can’t overstate how highly we recommend her services! We had been living in our condo for many years and finally decided that it was time to upgrade to a townhouse. It had been a long time since we went through the process of applying for a mortgage and we had no idea where to start. We had a friend who went through Jen Woodley when they re-mortgaged their house and had such amazing things to say about her. So we decided to give her a call and see what she could do for us. Jen was recommended to us through a friend whom she helped financing their first house, when we finally had our down payment saved up. After hearing many different advice from friends and family, it was very confusing for us to decide what was right to do for our situation. We didn't know which advice was the best choice for us, until we turned to Jen Woodley. I contacted Jen to get a mortgage for a second property through her website, where she reached back in no time. As a first time home buyer, I was very nervous to start the process of buying a home. I had gone to the bank for information and a place to start and left frustrated and unsupported. A friend of mine suggested speaking to Jen and I am so glad I did. My husband and I could not have purchased our second home without Jennifer! She was integral to the entire process. I contacted Dominion Lending when we decided to move from our townhome into a detached house and we wanted to get pre-approval for our new mortgage. Jennifer came to our home, she listened to our goals and needs and found us a great deal on mortgage products. As an educator and a writer, I am not often lost for words. I am however struggling to appropriately describe the stellar treatment I received while working with ‘Jennifer Woodley’. I discovered Jennifer online and I knew from the moment we spoke that she was professional, happy spirited, confident and impressively ambitious. She put her whole heart and soul into finding the best mortgage solution for me, working extended hours and treating me like family. She is truly a rare find and I will definitely work with Jennifer in the future without hesitation- even though we’re provinces apart! Thanks Jen! Jennifer helped us secure the financing for our first home. She was friendly, professional and above all knowledgeable which was invaluable for us as first time home buyers. She was constantly available to answer any questions and managed to get us approved with a great rate in a very short space of time. I would definitely use Jennifer's services again in the future. We can not put into words how much we appreciate what you have done for us. Because of you our biggest dream in life has come true. We can not thank you enough for your hard work. We will never forget what you have done. If it weren't for you and your determination we wouldn't be wearing the proud smiles we have today. Thank you for everything. We truly mean that. Hope [the] flowers brighten your day in the same way that you have brightend our lives =) One can always tell what is in a person's heart by their treatment of another when there is no benefit to that person. |
Dealing with Jennifer was a huge load off my shoulders. We had a really unorthodox situation that needed a solution. The trouble was that after calling around, the usual “brokers” out there were only interested in filling in applications and shooting them out to see what comes back. Our problem required someone who would listen to the situation and carefully cater a solution that would work the first time around. In just a few days we got everything arranged when others simply said “good luck” or didn’t even return phone calls. Jennifer was not only efficient, but never once did I have to phone or email to ask how things were going. I got emails updating me on the process or urging me along to do a given task. I was so impressed. She is now on my contacts list so that I can quickly give her contact information to anyone who crosses my path that I hear is looking for financing. As a first time home buyer, I had no idea what to do nor to expect. Jen was extremely patient, thorough and very detail-oriented. She went through all my financials and made great recommendations based off of my finances and lifestyle. She know what she is doing. Jenn did an amazing job with our mortgage. She guided us through the process from start to finish. She has a great way of making the complicated easy to understand. This was our second mortgage she helped us with and did an amazing job both times. We were initially hesitant to work with Jennifer as it was not through a referral and we had not worked with her before. We started communicating through e-mail and we were instantly impressed. Jennifer was professional, knowledgeable, patient, thorough and responded promptly every time. We [are] not first time buyers and have worked with numerous entities in the real estate realm from realtors to lawyers and we found her level of client service exceptional from beginning to end. It was so nice to hear from you after my refinancing was finalized. I did not think that I would hear from you again, but your call made me feel that you really did care about helping me. Talking to you over the phone was always such a pleasure. Right from the first day you called me to offer me your help, I felt a sense of relief. Your calmness and professionalism and the way that you handled my very difficult situation brought me so much relief. I had finally spoken with someone who understood what I was going through with my dilemma. You kept in touch with me and through our discussions on the phone with needing more information from me, I began to feel so much more confident with the whole mess I was going through. You allowed me to talk about my worries and you always reassured me that things would be ok and to take things one step at a time. You have turned my horror story into a fairytale for me and I can't THANK YOU enough for doing your job with so much dedication and passion. You truly are a wonderful person who does their job extremely well. I know that I have told so many people about the lady from B.C. who is my angel....the lady who helped me breathe again! We recently became first-time home buyers – a daunting, overwhelming experience, to say the least. Thank you so much, I have many things happening in my life right now, and you managed to take something that could potentially give me a lot of grief and made it one of the most painless things that I have gone through so far. My fiancee, Neil and I had the pleasure of working with Jennifer Woodley for our first ever mortgage refinance. We really didn't know what to expect as we had never renewed or refinanced a mortgage before, I was honestly a little worried about the whole process & had been dreading it. From the first phone call & email with Jennifer I could tell that we were in good hands. Jennifer is extremely professional & took the time to make sure that we understood the refinance process as she hunted down the best rate & best mortgage product for us. She was there to answer any questions we had, up to and including after we had signed the final documents. Jennifer went through everything with us prior to us going into the lawyers office so we knew exactly what was happening.... there were no hidden surprises and all of this at no cost to us!!! She got us a great rate, a flexible product & got us the extra money we were looking for to renovate our kitchen. I will definitely be recommending Jennifer to any friends and family that are looking to renew/refinance or to purchase. In fact I've already posted about the wonderful experience we had with Jennifer on Facebook!!! Jenn made the whole process so much smoother than we ever expected it would be. Thank you Jennifer :) Jennifer was very helpful in finding us the right mortgage that met our needs, and provided great tips for saving money. She was very flexible with the appointment hours and was very quick in getting our mortgage approved. Thanks Jennifer Elma and I were first time home buyers and heard about Jen through a mutual friend of ours. Right from the get go, we could tell that she was very professional, friendly and sweet. She responded to whatever query we had - and there were quite a few! - promptly and clarified many things for us along the way. What's more, she helped us secure an amazing rate that several other brokers even admitted they would definitely not be able to match. All in all, Jen was awesome to work with and truly made our first home buying experience as painless as it could probably be. We would highly recommend her to anyone else looking to buy their first - or even fifteenth - home Looking for a house was at times, a stressful endeavor but Jennifer made us feel comfortable and always took the time to answer all the questions we had, in a timely matter. She is professional, courteous, sincere and consistently goes the extra mile. We feel so fortunate to have found her to be our broker. In a time when customer service seems to be a thing of the past, Jennifer really shines! Thank you sooo much for all of your help and support in assisting Tony and I in the purchase of our home. You were such a delight to work with and a wealth of knowledge! Thanks for making the process so easy for us! We are loving our new home and are looking forward to the years ahead. Jen, We can’t thank Jen enough for guiding us through the ‘maze of confusion’ we thought buying our first home was supposed to be. Jen spent time with us to ensure we understood all of our options and fully explained the process of applying for and obtaining a mortgage. She was there every step of the way to answer all of our questions and her ability to meet us all over town and around our own busy schedules was what sealed the deal for us. At the end of the day, Jen was able to negotiate a great rate and the mortgage that we needed; I would not hesitate one moment to recommend her services to my friends and family. Thanks very much Jennifer! Being property virgins, Jennifer helped us understand the whole financial side of buying our first home. I appreciated her wealth of knowledge immensely as it helped us make the right decision for our family and not get caught up in any tape. She is very professional yet kind and very personable: all that you'd want in a mortgage broker and more! I have known Jen since our playground days in elementary school, and so there was no doubt that I could trust her personally, and right after our initial conversation, I knew I could trust her professionally as well. Being a first time home buyer, I was very apprehensive and quite green when it came to the intricacies of purchasing real estate. Jen was always available to answer emails or phone calls after hours, and she was very flexible when it came to scheduling appointments. Most importantly for me, she has the uncanny ability to explain the complex and vital component of a mor tgage in a way a rookie like me can understand. I highly recommend Jen’s services and I am positive that I will never have to look for another mortgage broker again. Thanks Jen! Thank you so much for all your help and advice. We couldn't have done it without you! We are very grateful that we had Jennifer to help us through our home-buying process. Buying a home for the first time initially seemed overwhelming and stressful. Our perception quickly changed after meeting Jen. She helped us understand all we needed to know about mortgage financing and home-buying. She was kind, patient, polite, punctual and accommodating to our busy schedule. Importantly, she helped us find a great mortgage. I would definitely recommend Jennifer to all home-buyers. Thank you so much Jen! Two fantastic friends of mine recommended your services, Jennifer, and for that I will be forever grateful. I was able to trust you instantaneously, with your warm personality and in-depth knowledge of the perplexing world of real estate. My first home purchase was full of many questions and you were always available when I needed a quick response or a meeting at my place of employment. I'm incredibly satisfied with the financing services you’ve provided and I look forward to having your assistance for years to come! I worked with Jen to do my first mortgage renewal. I barely knew what was going on when I did my original mortgage so it was important to me to understand what I was doing this time. Working with Jen was a very good decision. Jennifer was extremely helpful and patient throughout the process! She was informative and receptive to all kinds of questions, and remained accountable when she did not have the immediate answers on hand. |